About Us
A Few Words
About Us
M&H Groupon Pty Ltd is registered with the Victorian Department of Family, Fairness and Housing as the proprietor of Crystal Manor We have a management team that is highly experienced and qualified to organize and manage care for you. We recognise that making the decision in choosing a care provider is not an easy one. Management and staff are committed to providing emotional support to clients and their families on admission and on a day to day basis. Qualified and skilled staff are rostered to provide you care and services that are safe and right for you
Why choose us
Our Mission
To work in partnership with the community and government in order to strive for excellence in meeting the holistic needs of our residents through the provision of high quality supportive, recreational, cultural and welfare services.
Our Values
We value good management and leadership.
We value engaging and partnering with our consumers
We value kindness and respecting all who use or work for our service
We value having a work force trained for the roles we expect them to carry out.
Great Staff
At Crystal Manor, our team is not just a staff; they are caregivers with hearts full of compassion. Every member of our team is carefully selected, highly trained, and dedicated to providing the best care for our residents
Safety
Our caregivers are on-site 24/7 to provide continuous support and supervision. Whether it’s day or night, our staff is vigilant, ensuring that residents feel secure and attended to at all times.
Experience
We encourage active family participation in the care journey. Crystal Manor values the importance of family, and our community is enriched by the presence and involvement of loved ones.
Activities
We offer a wide range of services designed to meet the diverse needs of our residents. From personalized healthcare plans to enriching recreational activities, Crystal Manor provides a holistic approach to senior living.
M&H Groupon Pty Lrd
At M&H Groupon we pride ourselves on the personal, client focused and high-quality service that we provide. We are regulated under the Supported Residential Services (Private Proprietors) Act 2010
We believe it is not only important to tailor our services to meet your needs but to provide the highest quality services. Following this, you will always know what to expect from us.
We will endeavour to give you a personal and individualised experience and you will be treated fairly throughout your time with us, choosing to do the things that are important to you. With your help we can also continuously work to improve our services to meet your needs and goals.
